Mileserve Cafe
Privacy Policy
Effective date: 12 July 2026
This policy explains how Mileserve Cafe handles information collected through the menu website, payment gateway, admin dashboard, and partner integrations.
Information we collect
We may collect order details such as selected items, options, quantities, table number, customer name, phone number, order status, payment status, and bill details.
For partner orders, we may store partner channel, partner order id, fulfilment type, customer information provided by the partner, and order/payment status received from the partner platform.
How we use information
We use order information to prepare and fulfil orders, process or verify payments, generate bills, track kitchen status, handle support requests, and maintain business records.
Admin users may access order data through the admin dashboard to manage orders, approve cash payments, print bills, and export completed-order reports.
Payments
Online payments are processed by the configured payment gateway. We do not intentionally store full card numbers, UPI PINs, CVV, or sensitive payment credentials.
We may store payment provider name, payment status, gateway order identifiers, and verification timestamps for reconciliation and support.
Sharing of information
Information may be shared with payment gateways, delivery or marketplace partners, technical service providers, or authorities where required for order fulfilment, payment processing, support, compliance, or legal obligations.
We do not sell customer personal information.
Data retention and security
Order and billing data may be retained for operational, accounting, tax, dispute resolution, and compliance purposes.
We use access controls such as admin login and private server-side configuration files. No system is completely risk-free, so customers should avoid sharing unnecessary sensitive information in order fields.
Contact
For questions about this policy, contact Mileserve Cafe at support@mileserve.in or Update phone number. Business address: Update cafe address.